•   sales@daxdata.co.za
  • +27 (0)21 683 3861
  • “Adobe
Dax DataDax DataDax DataDax Data
  • Home
  • Solutions
    • Creative Cloud
    • e-Learning
      • Adobe Captivate
      • Adobe Captivate Prime
      • Adobe Connect
    • Document Cloud
      • Adobe Acrobat DC
      • Adobe Acrobat Sign
    • Adobe Substance
    • Security & Management
  • Partners
  • News
    • Blog
    • Press Office
    • Newsletter
    • Events
  • Support
  • About Us
  • Contact

Adobe Returns Policy

CREDIT ON SUBSCRIPTIONS

1. End user must request a full refund within 14 days from the reseller.
2. Reseller must request credit/reversal within 30 days from Dax Data’s invoice.

CREDIT ON PERPETUAL LICENCES

1. Request must be made within 30 days of Dax Data’s invoice, together with Letter of Destruction on end-user’s letterhead, with reason for credit.
2. If end-user will not/cannot supply a letter of destruction, Adobe will charge $200 (approx. R2500), which Dax Data will in turn invoice.
3. A request for credit after 30 days will inflict a fee (% of return fee depends on time after the 30 days that the request is made.)
4. Adobe will not consider returns after 75 days of their invoice.

CREDIT ON RETAIL BOXES

1. Any damaged stock (current version) can be returned to Dax Data for a replacement.
2. Obsolete stock must be returned within 45 days of Adobe’s announcement of a new version.
3. A replacement order (for the same value) must be placed when stock is returned.

  • Dax Data Logo
  •   Unit 1 Melomed Office Park
    Punters Way
    Kenilworth
    Cape Town
    7708
  •   +27 (0)21 683 3861
  •   0860 101 604
  •   sales@daxdata.co.za

Useful Links

  • Creative Cloud
  • e-Learning
  • Document Cloud
  • Security & Management
  • Newsletter
Tweets by Dax_Data

Recent Posts

  • Save up to 50% on your Introductory Pack of 3000 Adobe Acrobat Sign Transactions

    Take advantage of this exciting promotion, until the 2nd of September you

    21 June, 2022
  • Save up to 40% on your Introductory Pack of 1500 Adobe Acrobat Sign Transactions

    Take advantage of this exciting promotion, until the 31st of August you

    8 June, 2022
Copyright © 2021 Dax Data. All Rights Reserved.  |  Privacy Policy
  • Home
  • Solutions
    • Creative Cloud
    • e-Learning
      • Adobe Captivate
      • Adobe Captivate Prime
      • Adobe Connect
    • Document Cloud
      • Adobe Acrobat DC
      • Adobe Acrobat Sign
    • Adobe Substance
    • Security & Management
  • Partners
  • News
    • Blog
    • Press Office
    • Newsletter
    • Events
  • Support
  • About Us
  • Contact
Dax Data