Adobe is in the process of updating Adobe Connect across all customer clusters with version 12.10, which brings a number of exciting new changes for customers.
In Room Changes
The most noticeable change is a redesigned top menu bar. Key controls like microphone, camera, and speaker have been repositioned to the left for quick access, while setup-related options like Pods and the Room menu (now labelled “More”) are grouped on the right. Adobe has added labels to each of the updated icons to make the interface more approachable for a new user.
One of the biggest changes is the addition of a ‘Share’ button which can be used to quickly share your screen in Adobe Connect. If no Share pod is available, one will automatically be added to the layout in the space available.
The new Learn Hub available for Hosts
The Learn Hub
In the coming weeks, Adobe will also be rolling out a new Learn Hub for Hosts, which will help them level up their skills without ever leaving the room. The Learn Hub will feature lots of bite-sized video tutorials that cover how to use Adobe Connect. They will be visible only to the Host who plays the video.
Help Assistant
In addition to the Learn Hub, Hosts will also have access to an AI powered chatbot that can deliver real-time responses to any Adobe Connect questions. The Help Assistant has been trained on Adobe Connect documentation and can provide responses to questions asked in plain language that include both formatted text and images. It does not access any personal content or information and conversations are not shared.
Chat
The Chat pod now supports tagging. When a user starts a message with ‘@’, they can tag another attendee in the room. That attendee will get a notification letting them know they have been mentioned and the tagged name will be highlighted in the Chat pod.
Multiple Themes
For organisations with multiple departments or brands, Adobe Connect 12.10 introduces support for multiple themes, allowing account admins to create and manage multiple branding profiles. Each theme can include:
- Room interface colour palettes with a custom logo
- Customised background image for entering and exiting a room
- Virtual video backgrounds. Admins can set a default theme and Hosts can choose a theme when creating or editing a room, ensuring every session reflects the right brand identity.
AI-Powered Blog Generation
One of the most exciting new features is an AI-powered blog generation tool. In addition to using your session transcript and presentation materials from your event to create a blog post, Adobe Connect can also incorporate your brand voice, product value proposition, and tailor the content for specific personas — all of which can be defined separately.
The post that is generated can then be edited manually or through additional AI edits. You can add images – either from a collection of available images, or from your event slide deck.
Blog authors can also create multiple renditions of the blog to test out different edits, and authors can download the content to use on whichever platform they’d like. Generating a blog is an option only available for sessions held in seminar rooms.
Simulated Live Webinars
Adobe Connect 12.10 introduces Simulated Live webinars—a hybrid format that combines the polish of pre-recorded video with the interactivity of a live event. This feature is also only available for seminar rooms.
To setup the room, you can configure a ‘lobby’ layout, which gets used before the session automatically begins, and an ‘outro’ layout, which gets used after the session is over.
Between the lobby and outro layouts, you have one or more layouts that can play back your pre-recorded video. You can split the video across multiple layouts, making it easy to incorporate polls, and other interactive elements. A timeline ensures the room will automatically move from one layout to the next automatically.
This format is ideal for scaling your webinar strategy, repurposing top-performing content, and reaching global audiences—without requiring presenters to be live.
And more…
As always, it’s difficult to fit every new feature into these blog posts. Here are some additional improvements you’ll see with the latest update:
- The Pop out video window will remember its last position — even across sessions.
- Adobe Connect Mobile now supports the toggle to mirror the camera.
- Video and audio in Share pods can now be looped (available in the pod’s option menu).
- PowerPoint files now support animated GIFs.
- The font size and colour of notes in the sidebar of PowerPoint content has been significantly improved for better accessibility.
- The maximum number of questions in the Quiz pod has been increased from 10 to 25.
- Quizzes will be automatically closed at the end of a session to ensure accurate reporting.
- The number of custom triggers for event emails has been increased to 8.
- Seminar sessions can now be scheduled just 15 minutes prior to starting.
- The Broadcast Control countdown timer is now shown to all Hosts and Presenters.
- The ticker showing who is speaking will continue to show the speaker’s name while they are speaking.
- Recording view counts are now displayed on the Connect Central homepage.
- Improved keyboard navigation.
Deliver highly engaging training and webinars with Adobe Connect
Adobe Connect unlocks exceptional audience engagement, supercharged presenter productivity and measurable business outcomes for trainers and marketers. Contact the team at Dax Data to find out more about this award-winning training and webinar solution.
